Frequently asked questions

Yes. Your birth date, time, and place are yours. We use them only to calculate your chart. We don’t sell them or share them with advertisers. You can edit or delete your details at any time in settings.

We calculate planetary positions with astronomical ephemerides of the same precision that professional astrologers rely on, so the underlying math is very reliable. How useful the result is for you depends on how precise your details are. An accurate birth time matters most.

Not necessarily. Without a time you’ll still see your planet and sign positions. The time adds your houses, your ascendant, and some of the finer detail. If you don’t know it, you can leave it out. We’ll simply tell you which parts are less certain as a result.

No. Your chart doesn’t tell you what will happen. It points to tendencies, patterns, and moments that can be a mirror for reflecting on yourself. The choices stay yours. We treat astrology as a tool for self-reflection, not as fate.

Create an account and enter your birth date, ideally with the time and place too. In a few steps you’ll see your chart and your first explanations. Everything is written in plain language, so you don’t need to know anything about astrology beforehand.

No. Astrolab is built for people who haven’t studied astrology. We explain technical terms in everyday language as we go, and you can always ask for more if something catches your interest.

No. Astrolab is a space for inspiration, self-reflection, and a little unwinding, not a substitute for medical, psychological, legal, or financial help. For important or sensitive decisions, always turn to a qualified professional.

Premium costs 3 € a week, 9.90 € a month or 99 € a year. There’s no free trial; the first charge happens when your subscription is approved. Payment goes through PayPal, and you get an invoice by e-mail for every payment. You change your payment method in your own PayPal account.

In settings, under Subscription, choose Cancel subscription. PayPal stops charging you right away, and Premium stays active until the end of the period you’ve already paid for.

Yes. Within 14 days of signing up you can withdraw without giving a reason: use the "Withdraw from contract here" button in settings, or write to info@astrolab.si. The subscription ends immediately, and we refund your payment minus the proportional part for the time you’ve used, within 14 days and through the same payment method.